Moving to a product-centred delivery approach provides substantial benefits to producers and consumers. Having telemetry is essential in understanding how their products perform as customers use them. Telemetry enables you to understand how customers use your solutions, and the data it provides will enable more confident, faster decision-making. Gartner’s 2023 Top Strategic Technology Trends highlights,…
So you want to improve your service? The chances are you make improvements by getting approval for projects to be spun up and deliver some change. Doing so though runs the risk of reinforcing bad behaviours, wasting money and creating a bloated product. Why should making improvements be that structurally different from running your business?…
When did you last get feedback? Maybe you asked for it, or it was given to you unsolicited. Irrespective, it is pretty natural to think back to when your manager or colleague last shared an observation with you about yourself in response to this question. If feedback can be useful to you for your career…
Is your organisation successful in delivering value through agile methods? If not you are not alone. A great many who are either new to agile or have been doing it for a while struggle to get value delivered. While there can be many reasons for this, one common reason is that there is a lack…
